![]() ![]() Voice assistant chatbotsĭeploying your chatbot as a voice assistant is a bit more complex but works as an extremely convenient channel for customers to resolve queries. Creating a Facebook messenger bot or another type of messaging services chatbot is incredibly straightforward, allowing you to set one up within minutes. Messaging services like Google messages, WhatsApp, and Facebook messenger offer a cost-effective and scalable way to develop a chatbot. This is a great way to reach an audience that is not yet aware of your products at a low cost by targeting their demographics, interests, and browsing behavior.įrom the customer’s perspective, social media chatbots on these channels are more convenient since they can request more information without leaving the social platform’s native app or navigating to a website. Social media platforms are also popular channels for chatbot integration. Integrating your chatbot with your site gives the bonus of being able to personalize your bot to align with your brand and website design to provide a more cohesive user experience. Integrating a chatbot on your website encourages your website to initiate a chatbot conversation instead of heading directly to the contact page for any requests or questions they might have. Your website is an excellent target for supporting users that have already initiated their search for your products and services. The website chatbot example might be the first thing that comes to mind when you think of AI chatbots. ![]() It’s important to note that this is not a comprehensive list. Common chatbot channelsīefore we dive into the examples, let’s discuss the main channels companies use to integrate their chatbot. After reading through the examples of chatbots in this chapter, you will be left with ideas and solutions for adopting chatbots in your business. This final chapter of our Chatbot Guide will look at the common channels you can integrate chatbots into and real-life AI chatbot examples and use cases of how they’ve boosted the customer experience and streamlined operational processes.įrom straightforward customer service bots that handle more simple requests to sophisticated artificial intelligence-powered virtual assistants that use conversational AI to interpret context, each chatbot example demonstrates the adaptability and promise of chatbot technology. AI Chatbots have been used in various industries, including retail, banking, healthcare, and education. Modern business operations wouldn’t be the same without artificial intelligence chatbots offering quick and effective customer assistance. ![]()
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